Case Study: Wendell Foster maintains care continuity and billing efficiency during COVID with Raintree Systems

Wendell Foster - Customer Case Study

Wendell Foster is a private non‑profit based in Owensboro, Kentucky that serves over 2,000 adults and children with intellectual and developmental disabilities across outpatient therapy, in‑home support, adult foster care and residential/community living. Facing rapid growth and the operational strains of the COVID‑19 crisis, the agency required an adaptable EMR/EHR, patient engagement and billing solution — a need it has addressed through a partnership with Raintree Systems since 2013.

Raintree Systems provided its therapy‑focused EMR/EHR and revenue cycle management software plus responsive training and support throughout the pandemic. According to Wendell Foster, Raintree’s user‑friendly, adaptive software and timely support helped sustain services for more than 2,000 patients, streamline therapy and billing workflows, and support the organization’s continued growth.

Wendell Foster