Case Study: Valley Rehab Physical Therapy achieves streamlined clinical and billing efficiency with Raintree Systems

Valley Rehab Physical Therapy - Customer Case Study

Valley Rehab Physical Therapy, a Mount Vernon, WA provider of evidence-based physical and occupational therapy focused on pain management and return-to-work programs, needed a platform to optimize clinical and billing processes so staff could spend more time on patient care. They engaged Raintree Systems for scheduling, billing and EMR documentation, and to support telehealth and digital intake capabilities.

Raintree Systems deployed its all-in-one platform — including scheduling, billing, EMR and the Connect virtual care tools (telehealth, automated communications, appointment reminders, blast messaging, secure kiosk and patient portal) — to streamline Valley Rehab’s daily administrative workflow. Since implementing Raintree Systems in September 2021, Valley Rehab reports greatly improved efficiency throughout the practice, reduced administrative burden, and enhanced virtual patient engagement.

Valley Rehab Physical Therapy