Case Study: Pediatric Associates of NYC achieves continuity of care and operational efficiency with Raintree Systems

Pediatric Associates of NYC - Customer Case Study

Pediatric Associates of NYC, a trusted pediatric practice since 1948, needed a technology partner to support long-term growth, maintain continuity of care, modernize workflows, improve billing accuracy and boost patient engagement. Raintree Systems has partnered with the practice since 1998, providing an adaptable “Software-as-a-Relationship” suite including e-statements, clinical documentation, patient dashboard, scheduler, integrated faxing, follow-up queue, eligibility verification tools and the Connect engagement platform.

Raintree Systems implemented an integrated clinical, revenue-cycle and engagement solution—plus partnerships with TYSYS and Waystar and virtual clearinghouse capabilities—to streamline payments, catch and correct claim errors before revenue is lost, enable telehealth and automate outreach. The outcome for Pediatric Associates of NYC was smoother payment processing, fewer claim issues, improved staff efficiency and stronger continuity of care driven by automated campaigns and patient-journey metrics.

Pediatric Associates of NYC