Case Study: Olympic Sports & Spine streamlines billing and elevates patient care with Raintree Systems

Olympic Sports and Spine - Customer Case Study

Olympic Sports and Spine, a multi-location physical and occupational therapy practice in Pierce County, Washington, needed to streamline billing and revenue-cycle processes, gain deeper business insights, and safely manage patients during COVID-19 while maintaining high-quality care. The practice has been a customer of Raintree Systems since 2008 and uses Raintree’s all-in-one platform, including automated RCM and billing, Business Intelligence and Analytics, Connect telehealth, patient dashboard, and a self check-in kiosk.

Raintree Systems implemented its integrated solutions—automated RCM/billing, BI and analytics, telehealth (Connect), patient dashboard and self check-in kiosk—allowing Olympic Sports and Spine to elevate patient care, streamline the patient revenue cycle, and improve operational efficiency. The practice reports improved business performance, faster revenue processes, better reporting and safer patient management during COVID-19, and praises Raintree Systems for responsive, flexible, and customizable support.

Olympic Sports and Spine