Case Study: Lifeline Therapy achieves streamlined patient engagement and practice management with Raintree Systems

Lifeline Therapy - Customer Case Study

Lifeline Therapy, a Pittsburgh-based multi-disciplinary rehab provider, needed a stronger patient engagement strategy and more efficient administrative and billing workflows to support personalized care and high clinical retention. To meet these challenges, Lifeline Therapy selected Raintree Systems’ all-in-one EMR and practice management software (and its Connect tools) in 2021 to modernize telehealth, communications, and payment options.

Raintree Systems implemented EMR, practice management, telehealth, automated communications, E‑Statements with virtual payments, and clinical/billing features like auth alerts, POC tracking, and interactive AR reports. The solution streamlined administrative and financial processes, improved digital patient experiences and follow-up, and helped Lifeline Therapy maintain strong patient-provider relationships and high clinical retention.

Lifeline Therapy