Case Study: Heartspring streamlines operations and enhances patient engagement with Raintree Systems

Heartspring - Customer Case Study

Heartspring, a long‑standing provider of pediatric developmental services, ABA, and a specialized school for children with autism, needed software that would simplify daily tasks and reduce staff overhead so clinicians could spend more time on patient care. In 2011 they selected Raintree Systems and adopted the Connect platform to support virtual communication, telehealth, and practice management needs.

Raintree Systems implemented its Connect platform with virtual communication tools, automated appointment reminders, telehealth capabilities, a report scheduler and patient/provider dashboards, along with specialty clinical documentation and electronic statements. These solutions streamlined Heartspring’s workflows, reduced administrative burden, improved patient engagement and satisfaction, and provided rapid, customizable support from Raintree Systems that helped resolve issues quickly.

Heartspring