Case Study: Dearborn Speech and Sensory Center, Inc. achieves streamlined operations and expanded telehealth access with Raintree Systems' Connect solutions

Dearborn Speech and Sensory Center, Inc - Customer Case Study

Dearborn Speech and Sensory Center, Inc., a nine‑location Michigan therapy provider offering speech, occupational and physical therapy, ABA, sensory integration and related services, needed to streamline multi‑site operations and expand virtual care. They engaged Raintree Systems and adopted Raintree’s document routing technology and Connect solutions (availability scheduling, remote workforce management, automated mass messaging and telehealth) to reduce manual processes and support remote patient engagement.

Raintree Systems implemented document routing to eliminate faxing and deployed Connect’s virtual communication tools to centralize scheduling, manage a remote workforce, automate messaging and deliver telehealth. Since onboarding in August 2019, Dearborn Speech reports improved accessibility, efficiency and affordability of care, cites strong customer service, user groups, financial reporting and knowledge‑base support, and says the organization now “functions at a much higher capacity.”

Dearborn Speech and Sensory Center, Inc.