Case Study: Coastline Therapy Group achieves streamlined clinical operations and boosted patient engagement with Raintree Systems

Coastline Therapy Group - Customer Case Study

Coastline Therapy Group is a private North Carolina practice offering speech, physical and occupational therapy across children and adults and coordinating care in homes, schools and daycares. To manage multi-site workflows and maintain flexible in‑person and virtual care, Coastline needed an integrated solution for clinical documentation, scheduling, billing and patient engagement and turned to Raintree Systems’ all‑in‑one platform (EMR/EHR, practice management and Connect).

Raintree Systems implemented its EMR, scheduling, revenue‑cycle tools (including E‑statements and reporting) and Connect patient engagement features to centralize documentation, streamline appointments and strengthen billing and collections. The platform improved operational efficiency, enhanced patient engagement, simplified revenue management, and supported Coastline’s ability to balance in‑person, outpatient and virtual care—along with strong customer support during the transition.

Coastline Therapy Group

Kim Bageant

Coastline Therapy Group