Case Study: Travel Leaders Group achieves seamless Salesforce integration and improved visibility with Rainmaker Associates

Travel Leaders Group integrates 11 systems and serves 1,250+ agencies with Rainmaker Associates

Travel Leaders Group, a major travel agency franchisor, faced challenges with a 13-year-old homegrown system that led to clunky processes and poor data integrity. They engaged vendor Rainmaker Associates, LLC to replace this system with Salesforce and to facilitate complex integrations with eleven other business systems.

Rainmaker architected a scalable Salesforce-integrated solution, deploying custom objects and workflow rules to manage key processes. The results included providing seamless data access to stakeholders and bringing visibility to over 1,250 agency partners and 16 brands. Rainmaker successfully replaced the legacy system with a fully integrated solution that improved efficiency and productivity.

Travel Leaders Group