Case Study: MassageBook achieves 97.5% test coverage with Rainforest QA

MassageBook - Customer Case Study

MassageBook is a business-management platform for massage therapists. As the company grew, QA Manager Kristen Hill — formerly a Customer Success Manager who became the sole QA — faced rising test volumes, slow two-week release testing (about 3 business days) and only 75–80% test coverage, which led to customer-reported bugs.

Kristen adopted Rainforest QA, blocked time to build tests, and implemented state testing to eliminate repetitive setup steps. The result: automated runs now cut testing to about 1.5 business days, average release coverage increased to ~97.5%, and releases are more reliable and efficient.

MassageBook

Kristen Hill

QA Manager