Case Study: VMware streamlines speaker check-in with RainFocus

How VMware utilized RainFocus to deliver a better event experience for speakers

VMware, the Palo Alto-based virtualization and cloud computing software provider, needed to improve the speaker check-in experience at its VMworld conference. During rush periods, speakers faced long waits because content managers had to manually find speaker details and navigate the check-in workflow, creating friction for both staff and attendees.

To streamline the process, VMware used RainFocus Kiosk Laptops and Badge Scanners to enable a fast, three-step speaker check-in and quick profile updates. RainFocus helped VMware save 5–10 seconds per speaker, automate 50% of the workflow, and reduce bottlenecks for more than 21,000 attendees, making the event experience smoother for everyone.

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