Case Study: a leading CRM provider company achieves safer hybrid events with RainFocus

How RainFocus can integrate with health screening technology to provide safer hybrid experiences

A leading CRM provider was anxious to bring back a large-scale in-person event for its most valued users but needed a method to manage ongoing health concerns confidently. To address this challenge, they partnered with RainFocus and leveraged its platform to integrate health screening technology, ensuring a secure hybrid experience.

RainFocus implemented a solution where attendees could submit and verify their health information through a pre-event portal, which then granted them a verified attribute in the system for badge collection. This process ensured that only those who met the requirements were admitted, streamlining onsite check-in at distanced kiosks. The vendor's platform also managed health tasks for speakers and exhibitors, and its deep integration with the company's own tech stack allowed for seamless data flow. As a result, the event safely welcomed 500 exclusive on-site attendees and the system was praised by registration staff for its simplicity and efficiency, providing the foundation to scale to 20,000 in-person attendees the following year.