Case Study: VXI Global Solutions achieves safer earned wage access with Rain

VXI Global Solutions boosts earned wage access with Rain’s 50% guardrail and 85% enrollment

VXI Global Solutions, a business process outsourcing company, faced significant challenges with its previous earned wage access provider, DailyPay. The service allowed employees to access up to 100% of their earned wages, which led to employees receiving short or non-existent paychecks, created accounting issues, and damaged trust. Poor customer service from the vendor compounded these problems, prompting VXI to seek a new solution from Rain.

Rain implemented its earned wage access service with a crucial 50% access guardrail, ensuring employees always received a meaningful paycheck. The integration was seamless across two different payroll systems, ADP and later Workday, with no disruption for employees. The solution proved highly successful, with an 85% employee enrollment rate and a 74.5% active user rate, providing a reliable financial benefit for the workforce without creating new issues for HR and payroll.

VXI Global Solutions