Case Study: Elite Medical Staffing boosts employee satisfaction and shift adoption with Rain

Partnership with symplr leads EMS to Rain

Elite Medical Staffing, a national healthcare staffing organization, faced significant challenges with its initial Earned Wage Access provider, DailyPay. The provider's intercept model caused administrative complications and employee frustration, forcing EMS to discontinue the service. Despite this setback, EMS remained committed to finding a reliable EWA solution to boost employee satisfaction and maintain its competitive edge, with key requirements being seamless integration with its ADP and symplr systems.

EMS chose Rain as its new EWA provider based on a strong recommendation from its partner, symplr, and Rain's seamless integrations. The implementation was quick and required minimal operational involvement from the HR and payroll teams. The results were significant: 64% of employees activated Rain accounts, users had a 143% lower turnover rate than non-users, and they worked over 17 more hours per month. Rain provided EMS with a streamlined process and a powerful tool for employee retention and recruitment.

Elite Medical Staffing

Rachel Gearhart

Controller