Case Study: Cousins Subs restores seamless earned wage access with Rain

Cousins Subs boosts Rain usage to $85K-$90K per payroll after returning from rapid! PayCard

Cousins Subs, a restaurant chain with approximately 1,000 employees, faced a significant operational challenge after switching from Rain's earned wage access (EWA) service to rapid! PayCard during a move to the Paylocity HR platform. The new vendor's integration failed, burying the HR team in daily manual file work and leaving employees without reliable access to their earned wages, which hurt both productivity and team morale.

The company returned to using Rain's EWA solution, which immediately resolved the technical issues, eliminated the manual processes, and restored instant access to pay for employees. The results were substantial: employee usage of the benefit increased dramatically, with draws rising from around $60,000 per pay period with the previous vendor to between $85,000 and $90,000 with Rain. The HR team reclaimed hours of time previously spent on troubleshooting, and Rain provided a reliable tool that became a key benefit for recruiting and retention.

Cousins Subs