Case Study: HORESTA improves website search and customer service with Raffle.ai

Horesta improves website search across 6,000 articles with Raffle.ai

Horesta, a trade association for the Danish hospitality industry, struggled with an inefficient search function on its website, making it difficult for its members to find relevant information among its 6,000 articles. To improve the website's searchability and better understand customer needs, Horesta turned to Raffle.ai and implemented its AI-powered search engine.

The implementation of Raffle's solution was seamless, requiring only a small piece of code to be added to the website. The new search function provided Horesta with valuable insights into what content its members needed most, allowing the organization to focus its efforts and resources accordingly. The result was a more user-friendly and efficient website, leading to significant cost savings and dramatically enhanced customer service operations for Horesta.

Horesta