Case Study: Xittel achieves rapid DDoS mitigation and 50% reduction in unwanted traffic with Radware DefensePro

Xittel Stops Paralyzing DDoS Attacks and Improves Service Availability for Customers with DefensePro

Xittel, an 80‑person Internet service provider serving about 15,000 residential and business customers across Quebec, was hit by frequent, multi‑vector DDoS attacks that repeatedly paralyzed services, spiked call volumes from 1,000 to 6,000 weekly, and put client connectivity and the company’s survival at risk.

Xittel deployed Radware’s DefensePro with 24/7 support from Radware’s Emergency Response Team for hands‑on, real‑time mitigation. Within one day DefensePro cut unwanted traffic by 50% without blocking legitimate users, immediately easing pressure on Xittel’s infrastructure and enabling ongoing automatic learning to block more attacks and improve service availability.

Xittel

Sylvain Gelinas

Vice President of Operations