Case Study: Orange County Teachers Federal Credit Union (OCTFCU) achieves 99.99% online banking availability with Radware's Application Front End solution

No Down-time for Orange County Teachers Federal Union Online Banking Services with Radware’s Application Front End Solution

Orange County Teachers Federal Credit Union (OCTFCU), a not‑for‑profit bank serving 350,000 school employees across 24 branches, faced growing pressure to keep its online banking fast, secure and always available as members increasingly used digital services (peaks around 6,000 concurrent users and roughly $150,000 changing hands every hour). Existing load‑balancing equipment could not reliably detect failing front‑end servers or provide seamless failover, causing member transactions to fail and generating support calls.

OCTFCU deployed Radware’s Application Front End solution—Web Server Director and CertainT100 appliances with centralized Insite management—for SSL offload, intelligent traffic redirection and automatic failover. The deployment eliminated customer “dead‑ends,” delivered 99.99% availability, reduced member support incidents, and freed IT to focus on improving services rather than firefighting outages.

OCTFCU

Thomas Doublet

Team Leader, Network & Telephony Services