Case Study: TopDawg achieves 99.9%+ uptime and 3-4x higher traffic capacity with Radixweb's AWS ECS container isolation

TopDawg achieves 99.9%+ uptime with Radixweb

TopDawg, a major US dropshipping platform, was experiencing unpredictable system-wide outages caused by traffic spikes and heavy background processes. Their complex website architecture, running on AWS ECS, lacked documentation from the previous development team, making it difficult to diagnose the root causes of the crashes. They enlisted software architecture experts from Radixweb to stabilize their high-traffic B2B platform.

Radixweb solved the problem by isolating the high-load background services into a dedicated ECS cluster with its own EC2 instance, separating them from the user-facing containers. This prevented heavy tasks from triggering system-wide restarts. The solution implemented by Radixweb resulted in a 99.9%+ uptime, a 50% reduction in support escalations, and a 3-4x increase in traffic capacity, providing a stable and scalable platform for growth.

TopDawg