Case Study: Howler Brothers achieves 100% order accuracy with Radial

Howler Brothers Partners with Radial to Transform Operations and Achieve 100% Average Order Accuracy

Howler Brothers, a modern outdoor apparel brand, was struggling with late orders, low customer satisfaction, returns issues, and inventory visibility problems due to its previous 3PL provider. The company partnered with Radial for fulfillment support to stabilize operations and improve order processing and shipping accuracy.

Radial optimized Howler Brothers’ fulfillment processes, improved inventory management, and supported both DTC and B2B growth, including peak-season scaling and new retailer launches. As a result, Howler Brothers achieved 100% average order accuracy and a 100% fill rate, along with faster delivery, fewer errors, and higher customer satisfaction.

Howler Brothers

Steve Fry

Sr. Operations Manager