Case Study: Brandon Blackwood achieves 99.98% order accuracy with Radial

How Radial’s 99.98% Order Accuracy Drives Success for Brandon Blackwood

Brandon Blackwood, a fashion label known for handbags, accessories, shoes, and outerwear, was struggling with order accuracy, delayed deliveries, and manual fulfillment processes under its previous 3PL partner. The brand needed a logistics partner that could support growth and improve the customer experience, and turned to Radial for help.

Radial implemented a tailored 3PL solution with improved inventory management, greater visibility, and more efficient fulfillment processes to handle Brandon Blackwood’s complex SKU mix and demand spikes. The results included consistent 2–3 day shipping nationwide, stronger customer satisfaction, scalable operations during a 700% pop-up sale surge, and an exceptional 99.98% order accuracy rate.

Brandon Blackwood

Neema Fraizer

Director of Logistics