Case Study: Hibbett | City Gear achieves $200M+ online growth with Radial

Foresight and Planning Pay Off for Hibbett | City Gear

Hibbett | City Gear, a leading athletic-inspired retailer with more than 1,000 stores, needed to build a strong omnichannel and eCommerce presence while scaling store fulfillment, payment, and fraud protection. The company partnered with Radial to support its growth and bring together online and in-store customer experiences.

Radial implemented order management and payment solutions, along with BOPIS, ROPIS, mobile app functionality, curbside pickup, ship-to-store, and dropship capabilities. As a result, Hibbett | City Gear built a $200M+ annual online business, became one of the fastest-growing top 500 online businesses, and now fulfills nearly 70% of eCommerce orders through stores.

Hibbett | City Gear

Bill Quinn

SVP of Digital Commerce