Case Study: Bella FSM achieves 24x7 reliability and high-performance speed with Rackspace Technology

With Field Service Management Software, Speed And Reliability Are Paramount

Bella FSM provides web- and mobile-based SaaS for field service businesses (HVAC, construction, cleaning, equipment maintenance), handling work orders, scheduling, invoicing and more. Because technicians rely on constant access, speed, reliability and uptime are paramount, and as a small company with data‑intensive workloads they needed a hosting partner that could guarantee performance and rapid support.

Bella FSM runs on Rackspace managed dedicated servers with Apache Tomcat, leveraging Rackspace’s “Fanatical Support” for 24x7 management and troubleshooting. The result is a responsive, reliable platform with no Rackspace-caused downtime, faster issue resolution, avoided hiring of at least two full-time staff, and Rackspace effectively serving as an extension of their IT team.

Bella FSM

John Linn

Co-Founder