Case Study: Vue Entertainment achieves record-breaking online ticket sales with Rackspace Technology Managed Cloud

Vue Entertainment reaches record breaking online ticket sales with Rackspace Managed Cloud

Vue Entertainment, part of Vue International and operator of over 200 cinemas worldwide, faced unpredictable, high-volume spikes in online demand for tickets—especially around blockbuster releases and peak seasons—which risked site slowdowns or outages and threatened sales.

Using Rackspace’s VMware Managed Virtualisation and 24x7 support, Vue could rapidly scale capacity and have experts proactively manage traffic spikes. The result: record-breaking online sales (10,000 tickets in the first 90 minutes and 45,000 in 24 hours for Star Wars: The Force Awakens), seamless handling of tens of millions of hits with no service interruption, and a platform that supports wider digital transformation goals.

Vue Entertainment

Roland Jones

Executive Director, Technical Services