Case Study: UserScape achieves fast, reliable, worry-free email with Rackspace Technology (Rackspace Email)

Userscape - Customer Case Study

UserScape, the maker of HelpSpot and a portfolio of SaaS tools, needed a hosted business email partner that matched their focus on exceptional customer service. Their requirements included IMAP, flexible APIs for provisioning email accounts in hosted deployments, large mailboxes and a low-cost, highly reliable solution.

They chose Rackspace Email, gaining IMAP and API capabilities, scalable mailboxes and 24x7 Fanatical Support. Rackspace’s proactive service — including resolving a pricing discrepancy — delivered fast, reliable, budget-friendly email with a 100% uptime guarantee, freeing UserScape to focus on customers rather than email operations.

Userscape

Ian Landsman

Founder