Case Study: Uforia regains 400+ IT staff hours annually with Rackspace Technology’s Email & Apps

Uforia Regains 400+ Hours of IT Staff Time Annually by Choosing Rackspace

Uforia, a Silicon Valley developer of massively multiplayer online games, was struggling with slow, Korea-based IT support for email that created a 17-hour time difference and language barriers. Routine email tasks and mailbox changes were delayed by a day or more, forcing highly skilled IT staff to spend over 400 hours per year on email support instead of on core game projects.

Uforia moved to Rackspace Email & Apps for its affordability and responsive support, gaining immediate control over mailbox changes and fast, helpful responses from support. The switch eliminated the delays and communication problems, freed up more than 400 staff hours annually, and allowed the IT team to refocus on mission-critical game development.

Uforia

Chris Keswani

Marketing Manager