Case Study: Synchronoss achieves a secure, scalable personal-cloud service for tens of millions with Rackspace Technology

Synchronoss serves data and memories for tens of millions

Synchronoss provides cloud-based content transfer and storage for Technology, Media and Telecommunications companies, helping millions of subscribers move personal data like photos and passwords between devices. Rapid adoption of its service created massive scale challenges — processing roughly 300 TB per day and migrating more than 100 PB of storage — that distracted the company from product innovation and exceeded its in‑house hosting capabilities.

Synchronoss partnered with Rackspace to design, migrate and manage a hybrid AWS-based infrastructure, leveraging managed hosting, storage, professional services and Service Blocks with 24/7 AWS‑certified support. The result is a secure, highly available personal cloud that scales to tens of millions of users, preserves customers’ digital memories, optimizes costs and lets Synchronoss refocus on product features and revenue growth.

Synchronoss

Pat Doran

Chief Technology Officer