Case Study: Santikos Entertainment achieves secure, scalable online ticketing and next-generation theater experiences with Rackspace Technology

Santikos Brings Cutting-Edge Cinema to Texas with Managed Security and Fanatical Support For AWS

Santikos Entertainment is a family-owned movie theater chain based in San Antonio, known for innovations like the world’s first all-laser digital theater and some of the largest screens in Texas. As the chain expanded and modernized—moving to fully digital venues, automated in-theater systems and reserved-seat online sales—Santikos needed a secure, PCI-compliant, high-traffic ticketing platform and the operational agility to scale and integrate theater systems seamlessly.

Rackspace provided managed cloud and infrastructure services, Rackspace Managed Security and Fanatical Support for AWS to build and operate a scalable, secure online platform. The solution ensured PCI compliance, absorbed spikes in traffic (including a record day during a major film release) with no downtime, and enabled continued growth in online transactions and theater upgrades, positioning Santikos for further regional expansion.

Santikos Entertainment

David Holmes

Chief Executive Officer