Case Study: italki achieves global scale and product innovation with Rackspace Technology

Rackspace Fanatical Support Helps Italki Disrupt Language Learning

italki is a leading online marketplace that connects language learners with teachers and native speakers, serving more than 1.5 million students and 3,000 teachers worldwide. As the company grew from a Shanghai startup to a global platform, it needed a hosting partner with international reach and scalable infrastructure to support rapid user and transaction growth.

italki deployed Rackspace Managed Hosting—using dedicated database servers, cloud application servers and cloud files—supported by Rackspace’s Fanatical Support. The result: reliable, scalable performance that enabled triple‑digit annual growth in transactions and students, letting italki focus on product development while Rackspace manages its infrastructure.

italki

Joe Lambert

Technical Director