Case Study: KarmaCRM achieves scalable, reliable SaaS infrastructure and peace of mind with Rackspace Technology Managed Cloud

Rackspace Cloud Gives SaaS Startup Good Karma

KarmaCRM is a small SaaS startup that needed an affordable, scalable infrastructure that wouldn’t pull engineering time away from building its CRM product. Facing the typical startup pressures to stay lean while guaranteeing stability and dependability to customers, the company sought a hosting solution that provided managed support, monitoring and hosted services without requiring an in‑house ops team.

KarmaCRM adopted Rackspace Cloud Servers with Managed Cloud, plus hosted email and Cloudkick (Rackspace Cloud Monitoring) for alerts, CPU/memory monitoring and dynamic instance scaling. The result was immediate relief of operational pressure—improved stability, performance and availability—allowing the team to focus on product development, stay competitive with larger firms, and gain the “peace of mind” to recommend the solution to other SaaS businesses.

KarmaCRM

John-Paul Narowski

Founder