Case Study: PayDock achieves PCI-DSS Level 1 compliance and global AWS scalability with Rackspace Technology

PayDock - Customer Case Study

PayDock is a payments orchestration platform that lets businesses accept and manage multiple payment methods and gateways while providing features like a payment-vault, APIs and real-time notifications. To succeed it needed PCI‑DSS compliance and a highly scalable, global cloud infrastructure, so the company sought a managed services partner with deep payments and compliance experience.

Working with Rackspace’s Fanatical Support for AWS (including data, application and DevOps services), PayDock offloaded infrastructure and compliance responsibilities, achieved PCI‑DSS v3.2 Level 1 Service Provider status, and gained the ability to scale across Australia, the UK and the US. The managed solution reduced compliance burden, enabled resilient use cases (like failover routing) and supported ongoing market expansion.

PayDock

Rob Lincolne

Founder and CEO