Case Study: Grupo DECA achieves automatic growth and 99.999% availability with Rackspace Technology

Optimal Vehicle Tracking, Location And Logistics With 99.999% Availability

The DECA Group is a Mexican engineering services firm that provides automatic, remote and wireless administration for transport companies through its flagship PWD vehicle‑location system. As the business expanded to over 600 customers and 10,000 tracked units, DECA faced the need to scale infrastructure cost‑efficiently, remove bureaucratic barriers to tech support, and deliver the high availability and responsiveness required for critical, time‑sensitive decision‑making.

By adopting Rackspace’s Managed Hybrid Cloud (with DNS, email, backups and dedicated database performance), DECA gained automatic, on‑demand scaling, stronger security and easier partner access. The solution reduced capital refresh cycles, sped product development and ensured service continuity during peaks—delivering 99.999% availability while supporting continued business growth.

Grupo DECA

Adrian Lizarraga

Director of Operations