Case Study: Airtasker achieves a scalable, resilient and cost-effective AWS platform with Rackspace Technology

Online Job Marketplace Airtasker Migrates To Fanatical Support For Aws

Airtasker is a fast-growing Australian online and mobile job marketplace that connects people who need tasks done with community members who bid to complete them. Rapid growth—more than 80,000 tasks posted monthly and a community exceeding 1 million—exposed limitations in their original four‑server setup: marketing-driven traffic spikes (especially TV appearances) frequently caused outages and threatened the marketplace experience.

Airtasker migrated to AWS with Rackspace Fanatical Support and DevOps Professional Services, gaining an elastic, resilient environment that scales from about eight servers to 30–40+ during peak load, tighter security, and improved CI/CD capabilities. The result is a cost‑effective, stable platform that handles TV-driven surges without downtime, enables faster deployments and optimizations (search, algorithms, ML), and delivers a consistently better user experience.

Airtasker

Paul Keene

CTO