Case Study: Optaros achieves scalable, secure omni-channel ecommerce with Rackspace Technology

Omni-channel Commerce in the Cloud Rackspace powers Optaros' world-class ecommerce solutions

Optaros, a Boston-based omni-channel ecommerce consultancy that combines top-tier UX/design with systems-integration expertise, helps retailers create branded, cross-channel shopping experiences. To meet customer expectations and protect brand reputation, Optaros needed a hosting partner that could deliver high availability, fast performance, strict security/PCI compliance and 24x7 support to handle traffic spikes and minimize downtime.

Optaros turned to Rackspace’s mix of Cloud Servers, Private Cloud, Managed Hosting, RackConnect and load balancers, plus dedicated Magento expertise, to build hybrid, scalable architectures with five‑nines availability and on‑demand bursting for peak seasons (handling >250% traffic increases). The outcome: secure, high‑performing ecommerce sites, smoother PCI audits, rapid incident resolution through dedicated account teams, and strong client satisfaction that keeps Optaros recommending Rackspace.

Optaros

Robert Willms

CEO And President