Case Study: MullenLowe Profero achieves reduced IT burden, lower costs and near-100% uptime with Rackspace Technology managed hosting

Mullenlowe Profero Turns to Rackspace to Make Their Business Better Fanatical Support from Rackspace Helped a Unique Agency with Unique Needs

MullenLowe Profero is a global, full-service digital marketing agency with roughly 650 employees and offices across Asia, Europe and the US. As the company grew it struggled to manage its own servers—slow performance and geographic latency (China vs. US) made client previews and live-site management difficult, forcing costly hires for system and database administration and creating uptime and scaling risks.

MullenLowe Profero engaged Rackspace for managed hosting, cloud servers, database management and dedicated infrastructure (load balancers, firewalls, SAN, DDoS protection) plus Fanatical Support and auto-scaling. The partnership delivered near-100% uptime, automated scaling for traffic spikes, faster deployments and greater client confidence, while freeing internal teams to focus on core work and saving an estimated US$50–60K annually.

MullenLowe Profero

Alessandro Grena

General Manager