Case Study: Kabbee achieves 24x7 managed support and major performance gains with Rackspace Technology

Kabbee Slams The Brakes On Unsupported Infrastructure

Kabbee is a London-based minicab marketplace whose app and website let passengers compare car type, price, time and ratings across 70+ fleets. After growing nearly 400% in one year and planning dramatic multi-year expansion, Kabbee outgrew a cheap hosting provider that offered no 24/7 support, and found large cloud vendors unwilling to provide the human-led guidance it needed.

Kabbee moved to a Rackspace hybrid cloud solution with a dedicated account manager and 24x7 specialist support, which replaced the need to hire and train six engineers. The change delivered major performance gains—internal and inbound traffic separated onto dedicated links, inbound traffic 10–100x faster and external response times improved by 200–500 ms (25–35% faster)—and freed roughly three years of developer time, producing significant cost and operational benefits.

Kabbee