Case Study: J.Crew achieves accelerated multi-cloud flexibility and reduced complexity with Rackspace Technology

J.Crew - Customer Case Study

J.Crew, an international omnichannel apparel retailer, needed a more agile IT platform to support fast-changing retail demands—everything from in-store video and new data links to personalized omnichannel experiences. Its legacy hosting couldn't meet these future, unforeseen requirements, and the company sought a strategic partner to deliver flexibility without adding complexity.

Rackspace migrated J.Crew’s VMware DR environment, upgraded its production environment to a dedicated Rackspace Private Cloud for vCenter API access and automation, and provided managed public-cloud expertise for secure AWS workloads. The combined private/public-cloud approach preserved compliance, enabled self-service and infrastructure-as-code, and accelerated J.Crew’s transformation—putting the company about 12 months ahead of schedule.

J.Crew

Michael Jacobs

Chief Technology Officer