Case Study: Instem achieves scalable, FDA-compliant global hosting and cost savings with Rackspace Technology

Instem - Customer Case Study

Instem delivers IT solutions for the life sciences sector, helping more than 400 organizations manage preclinical and clinical data with its Provantis platform. As Instem grew through new products and acquisitions, demand for hosted offerings rose — especially from smaller labs with limited IT resources — and the company needed a cloud partner that could scale services, support Asia‑Pacific users, and help maintain FDA GLP/GxP compliance.

Datapipe became that partner in 2010, bringing over 200 servers under management and providing 24x7 support, regional presence in China, and compliant hosting processes. The relationship reduced Instem’s hardware costs, streamlined FDA validation and data collection, enabled passing major risk‑assessment audits, and let Instem scale and improve customer service across its client base.

Instem