Case Study: Help for Heroes achieves surge-ready, resilient online fundraising with Rackspace Technology Hybrid Cloud

Hybrid Cloud Provides Vital Help For Heroes

Help for Heroes is a UK charity founded in 2007 that supports wounded servicemen, servicewomen and veterans and relies heavily on its website and online shop for donations. A sudden tenfold spike in traffic exposed limits in their dedicated hosting and threatened their ability to receive support during critical moments.

They are deploying a Rackspace Hybrid Cloud that combines public cloud web servers for rapid scalability with dedicated servers for databases and ecommerce, connected via RackConnect, and supported by Rackspace’s Fanatical Support. The solution enabled an emergency cloud migration, a clustered database build and ongoing improvements in performance, resilience and cost-effectiveness — positioning the charity to handle future traffic peaks and grow online donations.

Help for Heroes

Charles Bikhazi

Head of Development