Case Study: Hillarys achieves faster, more stable websites with Rackspace Technology Fanatical Support for AWS

Hillarys - Customer Case Study

Hillarys, a UK home‑furnishings company with over 45 years’ experience and high‑volume production, runs ecommerce sites including Web‑Blinds.com that must be fast, reliable and available 24/7. Their challenge was delivering consistent performance and uptime for always‑on customers without heavy internal investment in cloud expertise.

Rackspace provided a multi‑cloud solution combining Fanatical Support for AWS with a managed dedicated environment, augmenting Hillarys’ in‑house team and offering 24x7 support. Early results include improved site stability and faster page loads; Hillarys now view Rackspace as a partner and plan to expand FAWS usage to further boost speed, stability and cost‑efficiency while maximising ROI.

Hillarys

Matthew Barney

Head of Web Technology