Case Study: Gateway Ticketing Systems achieves rapid global deployment, lower latency and 50% database cost savings with Rackspace Technology on Microsoft Azure

Gateway - Customer Case Study

Gateway Ticketing Systems, a global leader in high-speed admission control and ticketing software serving theme parks, museums, attractions and transportation, needed to modernize its infrastructure to cut costs, shorten time to market and eliminate latency for customers worldwide without disrupting operations. Their previous hosted, hardware-dependent environment caused long deployment times, high entry costs for smaller venues and poor performance for users distant from Rackspace data centers, blocking expansion into Europe and Asia.

Gateway moved its packaged ticketing solution to Microsoft Azure with Rackspace Fanatical Support and Professional Services managing the environment (Azure VMs, Azure SQL, VPN and storage). The managed Azure deployment reduced customer-environment provisioning from weeks or months to days, enabled scaling in minutes, cut database costs by more than 50%, and virtually eliminated latency for APAC users—freeing Gateway to focus on software development while expanding globally.

Gateway

Don Eash

Executive Vice President and COO