Case Study: AJW Group achieves improved communication, automation and agility with Rackspace Technology’s Fanatical Support for Microsoft Office 365

Flying high with the Power of Rackspace and Microsoft Office 365

AJW Group is a world‑leading specialist in the supply, exchange, repair and lease of commercial aircraft parts, supporting over 1,000 customers across 117 countries. Rapid, year‑on‑year growth (from ~150 to nearly 700 employees in five years) created a need for greater agility, better internal and customer communications, and tighter integration between systems.

AJW worked with Rackspace Fanatical Support to deploy and manage Microsoft Office 365 (Exchange, SharePoint, Skype), with expert migration, configuration and 24x7 support. The move delivered increased automation, streamlined workflows and stronger system synergy, boosting efficiency and allowing AJW to focus on customer service and future expansion.

AJW Group

Liam O Reilly

Head of IT