Case Study: The Hackett Group achieves scalable, mission‑critical hosting and improved service levels with Rackspace Technology

Flexibile Infrastructure Helps Define and Enable the Hackett Group’s World-Class Consulting

The Hackett Group is a Miami-based global strategic consultancy that provides benchmarking, best-practice implementation and enterprise performance management services to Global 2000 firms. When a major pharmaceutical client asked Hackett to not only consult but also host and support mission‑critical financial applications across 96 countries, the firm needed greater infrastructure flexibility, faster deployment and the ability to scale so its experts could focus on innovation rather than managing IT.

Rackspace delivered managed virtualization (VMware), dedicated SAN, RPA devices, Oracle DBA services and full managed hosting, acting as a trusted extension of Hackett’s team. The result was a stable, scalable environment that raised service levels, lowered delivery costs and let Hackett confidently commit to global, mission‑critical support while concentrating on EPM/BI development and process improvements.

The Hackett Group

Nestor Martinez

Principal, Global Application Managed Services