Case Study: Metro Bank achieves 50% faster core banking processing and scalable growth with Rackspace Technology

First new high street bank in 100 years chose a Rackspace solution to support its rapid growth

Metro Bank, the first new high street bank in the UK in over 100 years, launched in 2010 and rapidly grew to 45+ stores with a customer-first model and ambitious expansion plans. To support that fast growth and modern, always-on services, Metro Bank needed a managed cloud partner that could scale securely and reliably as its infrastructure, core banking systems and digital services expanded.

Rackspace delivered a bespoke hybrid architecture combining dedicated hardware and Managed VMware vCloud, working with Metro Bank on a migration roadmap and professional services. A 12-month migration was completed on time and on budget with applications coming online within six weeks; close-of-business processing dropped by about 50% (from over four hours to under two) and key reports fell from ~60 minutes to ~20, while 24x7 support and scalable infrastructure positioned Metro Bank for ongoing growth.

Metro Bank

David Young

Chief Technology Officer