Case Study: Engagency achieves uninterrupted Sitecore focus and improved reliability with Rackspace Technology managed infrastructure

Engagency - Customer Case Study

Engagency is a Sitecore-focused digital agency that delivers consulting, implementation and support for multichannel digital experiences. As the company grew it needed 24/7 hosting expertise and rapid incident response for complex Sitecore environments—capabilities it did not want to build in-house—so maintaining uptime and customer confidence became a critical challenge.

Engagency partnered with Rackspace for managed Sitecore infrastructure and a dedicated team of specialists. Rackspace’s around-the-clock support freed Engagency to concentrate on its core services, provided rapid DDoS mitigation and follow-up improvements (including added monitoring), and proactively managed environments to catch issues early—resulting in stronger reliability, faster resolution of incidents and higher customer satisfaction.

Engagency

Jason Perry

President & CEO