Case Study: CyberlinkASP achieves 24x7 managed-cloud reliability and expert support with Rackspace Technology

CyberlinkASP - Customer Case Study

CyberlinkASP, a provider of hosted virtual desktops, faces the common SMB challenge of needing reliable, fully supported IT infrastructure without the budget to hire in-house experts. The company needed to explain to customers why raw, unmanaged cloud instances (the “motorcycle”) often fall short for day-to-day business needs—field support, backups, monitoring and rapid troubleshooting—and why most businesses require a managed approach.

CyberlinkASP partners with Rackspace Managed Cloud (the “SUV”) to deliver 24x7 Fanatical Support and managed infrastructure, allowing CyberlinkASP to focus on its core desktop services while Rackspace supplies security, performance and specialist expertise on demand. The result is cost-efficient, scalable cloud operations with faster issue resolution, improved uptime and peace of mind for customers who can access human support without expanding internal IT headcount.

CyberlinkASP

Chris Lantrip

Chief Executive