Case Study: DialSource scales cloud telephony and accelerates growth with Rackspace Technology

Changing the Way Enterprise Communicates with Breakthrough Telephony Technology

DialSource, a global leader in cloud telephony, faced a challenge scaling its breakthrough Salesforce-integrated technology due to service providers who couldn't keep up with demand. Their team needed a solution to manage their top-tier infrastructure and scale elastically with production. This led them to partner with Rackspace Technology.

Rackspace provided managed servers and helped design a future-proof system, allowing DialSource to efficiently allocate engineering resources to new product development instead of infrastructure maintenance. As a result, DialSource for Salesforce became the top-rated app in its category on the Salesforce AppExchange. With Rackspace's scalable cloud infrastructure and support, DialSource can confidently continue its growth and develop new platform versions.

DialSource

Joshua Tillman

Chief Executive Officer