Case Study: Braze scales to support nearly 2 billion users and 94TB of MongoDB data with Rackspace Technology's ObjectRocket

Braze embraces hypergrowth while pushing database technology to its limits

Braze is a customer engagement platform used by brands such as Domino’s, Venmo, HBO, Disney and Microsoft. Rapid adoption created exponential growth—now roughly 1.8 billion monthly active users and tens of billions of messages—making management of a massive, sharded MongoDB environment and hundreds of instances an operational challenge.

Rackspace’s ObjectRocket stepped in with 24x7x365 managed MongoDB services and expert DBAs, providing architecture and operational support (hardware and kernel tweaks, custom patches, indexing, upgrades) and fast Slack-based response times. That partnership helped Braze scale globally while keeping DBA headcount low—ObjectRocket now manages more than 94TB of Braze data and supports the company’s move toward two billion users with high availability and on-demand expertise.

Braze

Jon Hyman

Co-Founder & Chief Technology Officer