Case Study: BMC Group achieves secure, highly available infrastructure and fixed monthly costs with Rackspace Technology

BMC Group Meets High Standards and Maximizes Resources with Rackspace Hosting

BMC Group, a Seattle-based provider of SaaS document management and virtual data room services for legal, financial and medical clients, needed a highly secure, always-on infrastructure to support mergers & acquisitions due diligence and other sensitive workflows. Building an in‑house environment would have required significant capital expenditure and 24/7 specialist staffing to meet demanding availability, security and compliance requirements.

Rackspace delivered a hosted solution featuring a highly redundant Microsoft SQL Server cluster and geo‑redundant web service farms across multiple locations, backed by 24/7 Fanatical Support. The arrangement gave BMC predictable monthly costs, up‑to‑date infrastructure, demonstrable compliance and disaster‑recovery capabilities, avoided extra hires and capital outlay, and led to a contract renewal thanks to reliable performance and satisfied customers.

BMC Group

Jeff Kalina

Executive Vice President Corporate Services