Case Study: Baozun achieves scalable, secure e-commerce and 99.95% uptime with Rackspace Technology

Baozun - Customer Case Study

Baozun is a leading e-commerce enabler for brand partners in Mainland China, Hong Kong and Taiwan, offering end-to-end services from store setup and digital marketing to warehousing and fulfillment. Rapid market growth exposed four key challenges: scaling infrastructure, freeing in-house teams from maintenance, tightening security and compliance, and delivering a 99.95% uptime guarantee as the business expanded.

Baozun partnered with Datapipe, which designed, deployed and managed a private/hybrid cloud tailored to their scalability, performance and compliance needs. Datapipe’s architecture and hands-on support reduced Baozun’s operational burden, strengthened security controls, and provided cost-effective, responsive managed services that enabled the company to meet its availability and growth objectives.

Baozun

Tony Wu

Chief Technology Officer